Privacy Policy
Last Updated: July 2026
At Athira, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase our products.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:
- Full Name
- Email Address
- Mobile Number
- Shipping Address
- Billing Address
- Payment Information (processed securely through our payment partners)
- Order History
Automatically Collected Information
When you browse our website, we may automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Pages Visited
- Time Spent on the Website
- Referring Website
- Cookies and Analytics Data
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Send order confirmations and shipping updates
- Respond to your inquiries
- Improve our website and customer experience
- Personalize your shopping experience
- Prevent fraud and unauthorized transactions
- Comply with legal obligations
- Send promotional emails or offers (only where permitted or with your consent)
3. Payment Information
Athira does not store your debit card, credit card, UPI PIN, or net banking credentials.
Payments are processed securely through trusted third-party payment gateways that comply with applicable security standards.
4. Cookies
Our website uses cookies to:
- Remember your preferences
- Improve website performance
- Understand visitor behavior
- Enable essential website functionality
- Measure marketing performance
You can disable cookies through your browser settings, although some website features may not function properly.
5. Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share your information only with trusted service providers necessary to operate our business, including:
- Payment gateway providers
- Shipping and logistics partners
- Customer support providers
- Website hosting providers
- Analytics providers
- Marketing service providers (where applicable)
These providers are required to protect your information and use it only for the services they provide to Athira.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against:
- Unauthorized access
- Loss
- Misuse
- Alteration
- Disclosure
- Destruction
While we strive to use commercially reasonable safeguards, no method of electronic transmission or storage is completely secure.
7. Your Rights
Subject to applicable law, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your personal data
- Withdraw consent where processing is based on consent
- Request a copy of your information
- Object to certain types of processing
To exercise these rights, please contact us using the details provided below.
8. Data Retention
We retain your personal information only for as long as necessary to:
- Complete your orders
- Provide customer support
- Comply with legal, tax, and accounting requirements
- Resolve disputes
- Enforce our agreements
When no longer required, your information is securely deleted or anonymized.
9. Third-Party Services
Our website may use third-party services such as:
- Payment gateways
- Shipping partners
- Google Analytics
- Meta Pixel
- Social media integrations
These services have their own privacy policies, and we encourage you to review them.
10. Marketing Communications
If you subscribe to our newsletter or promotional communications, we may send you:
- Product launches
- Exclusive offers
- Beauty tips
- Company updates
You can unsubscribe at any time by clicking the “Unsubscribe” link in our emails or by contacting us directly.
11. Children’s Privacy
Athira’s website is not intended for individuals under the age of 18 years.
We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to delete it.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page along with the revised Last Updated date.
Your continued use of the website after any updates constitutes acceptance of the revised Privacy Policy.
13. Compliance with Indian Laws
Athira is committed to handling personal information in accordance with applicable Indian laws, including the Digital Personal Data Protection Act, 2023 (DPDP Act) and other relevant legal requirements.
14. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Athira Skincare
📍 Nashik, Maharashtra, India
📧 athiraskin@gmail.com
📞 +91 83299 95161
🕒 Monday – Saturday | 9:00 AM – 6:00 PM IST
Your Consent
By accessing or using the Athira website, creating an account, or placing an order, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
